Customer Support Tool

A way to view and manage all your customer support interactions via Retool. This tool pulls in a list of users from your database. To drill down, select a user and view all their account details and purchases. You can also write back to the database by either updating their trial end date, or changing an order status for one of their orders.

Building this template

Customer Support Tool
A quick look

Why Retool?

Flexible Components

All the building blocks,
for any internal tool.

Connect to Anything

Read and write data,
wherever it is.

Micromanage your tools

Track, monitor, and even
host all your tools.

Asurion, a 12,000 person insurance company, uses Retool to build software for their phone support team. Before Retool, they built their software in-house, but found it to be expensive to build and difficult to iterate and maintain. With Retool, they've shaved months off their roadmap.

Customer since 2018